- Access the invoice details: Rufen Sie die Rechnungsdetails unter Management > Attendee Registration > Invoices auf
- Select the desired payment method from the drop-down menu and specify whether (previously configured) extra costs should be calculated automatically (see item no. 1 on screenshot). You can only select payment methods that are active for your conference.
- Save your edits by clicking the button below (see item no. 2 on screenshot).
- Update the invoice when you're done editing. Only then the editing process will be finalized and a new invoice document created.
- Use the comment feature to document the edits for other backend users.
- No emails will be automatically sent when you edit something in the backend. If necessary, you can inform the participant by sending a booking info mail (will be sent to the registered person, tab can be found in the booking details) or an invoice info mail (will be sent to the invoice recipient, tab can be found in the invoice details).
Tip: If Paypal and/or credit cards are active for your conference, participants can use their personal login area C3 to easily pay via Paypal or credit card. This also works when the invoice is set to bank transfer.
(Prerequisite: You use these two payment methods as part of our ticketing service. If you have your own credit card interface in Converia, the "subsequent frontend payment" feature depends on the degree of implementation. If you have any questions, please contact support@converia.de)